UI / UX Design
Nova
Nova is a digital assistant for UK paramedics that automates patient reporting, provides real-time translation, and delivers actionable insights — helping emergency teams work faster, smarter, and with greater clarity.
Year :
2024 - 2025
Industry :
Healthcare & tech
Client :
University project (final year)
Project Duration :
9 months
NOVA – CLARITY, SPEED, AND SUPPORT — WHEN EVERY SECOND COUNTS.
In the fast-paced, high-stress world of emergency medicine, paramedics are required to make life-saving decisions within seconds — often while juggling patient care, note-taking, navigation, and communication.
Nova emerged from my interest in designing technology that alleviates pressure in critical environments. Through research into the daily challenges faced by UK paramedics, I discovered that many still rely on manual reporting processes, fragmented systems, and limited tools for translation and communication. This sparked the concept for Nova — a tablet-based digital assistant built to support paramedics in the field through automation, clarity, and real-time assistance.
Software: Adobe suit, Figma, Maze, Miro, Notion, Zoom.
Skills: Accessibility design, Branding, Competitor analysis, Data collection & analysis, Information architecture, Journey mapping, Usability testing, User research & testing, UX & UI, Wireframing & Prototyping.
RESEARCH & DISCOVERY
began by exploring the paramedic workflow within NHS ambulance services to understand how technology fits into their daily operations. Through informal interviews with paramedics, I asked them to describe a typical day in their role, from receiving a dispatch to handing over a patient at the hospital.
These conversations revealed the intensity and unpredictability of their work — managing life-threatening situations while navigating limited time, space, and tools. Paramedics expressed frustration over the constant switching between patient care, reporting, and equipment management, often relying on manual note-taking and paper-based systems.
Alongside these interviews, I conducted secondary research into existing emergency service technologies. This process uncovered four major challenges:
The burden of manual data entry during emergencies
Language barriers between patients and responders
Inefficient inventory tracking, leading to delays and mismanagement of essential supplies
Lack of integration and real-time data insights across systems
To validate these findings, I mapped the current journey from dispatch to hospital handover, identifying where cognitive overload and inefficiency occurred. This process revealed a key opportunity for hands-free, context-aware assistance that could streamline documentation, improve communication, and enhance overall efficiency on the front line.
Here is my initial research brief.
CONCEPT & IDEATION
From these findings, Nova was conceptualised as a digital assistant for paramedics, capable of listening, learning, and supporting in real time. The assistant would:
Transcribe key patient information as the paramedic speaks
Translate conversations through live voice-to-text and audio output
Automate reporting, filling in key sections of the patient care record
Integrate data insights, helping paramedics make faster, better-informed decisions
Respond to voice activation, allowing users to say “Nova” to initiate hands-free commands — enabling full voice-only navigation when using touch controls isn’t practical or safe
The name “Nova” represents light and clarity — guiding professionals through high-pressure moments with confidence and precision.
DESIGN DEVELOPMENT
With the concept validated, I focused on building a clear and accessible interface tailored to the ambulance environment.
I began with hand-drawn sketches on paper, exploring layouts that balanced information visibility and usability. These early ideas then evolved into low-fidelity wireframes in Figma, allowing me to refine navigation flow and component hierarchy before moving into high-fidelity prototyping.
Throughout the process, I prioritised simplicity and ease of use — ensuring that Nova could be operated quickly, even under stress or in motion. Accessibility and legibility were central considerations, leading to a design system built around a high-contrast palette of #9479B9 (lavender purple), #6A6BC9 (blue-violet), white, and black.
I also placed strong emphasis on brand development, wanting Nova to integrate seamlessly within NHS systems while standing apart from typical healthcare and hospital applications. The goal was to create a product with personality and warmth — something that felt supportive and human — without ever distracting paramedics or compromising simplicity. The brand’s tone, colour, and typography were designed to convey calm, confidence, and clarity in high-pressure contexts.
To ensure the prototype was both realistic and useful, I conducted user testing sessions with paramedics, gathering feedback on the clarity of interactions, voice responsiveness, and interface structure. Their insights directly informed refinements to screen layouts and feature prioritisation.
I also developed a comprehensive onboarding experience to streamline training and encourage confidence in new users, recognising that paramedics need to quickly adapt to any new system without distraction from their primary duties.
Typography and visual hierarchy were carefully chosen for clarity and instant recognition, embodying Nova’s core values of Clarity. Speed. Empowerment. Trust.
OUTCOME & REFLECTION
Here is a link to a video of the final prototype
The final prototype illustrates how Nova can seamlessly integrate into existing NHS workflows, providing:
Automated patient report generation
Real-time translation and transcription
Simplified navigation and inventory support
Data-driven insights for more informed decisions
Nova demonstrates how human-centred design can reduce cognitive load, support frontline workers, and enhance patient care in moments that truly matter.
This project strengthened my ability to balance technical feasibility, user empathy, and visual clarity, reaffirming my passion for designing tools that bring simplicity and humanity to complex, high-pressure environments.
All the documentation for my project can be found in my blog and my full project report, including the launch strategy and brand guidelines can be found here.
More Projects
UI / UX Design
Nova
Nova is a digital assistant for UK paramedics that automates patient reporting, provides real-time translation, and delivers actionable insights — helping emergency teams work faster, smarter, and with greater clarity.
Year :
2024 - 2025
Industry :
Healthcare & tech
Client :
University project (final year)
Project Duration :
9 months
NOVA – CLARITY, SPEED, AND SUPPORT — WHEN EVERY SECOND COUNTS.
In the fast-paced, high-stress world of emergency medicine, paramedics are required to make life-saving decisions within seconds — often while juggling patient care, note-taking, navigation, and communication.
Nova emerged from my interest in designing technology that alleviates pressure in critical environments. Through research into the daily challenges faced by UK paramedics, I discovered that many still rely on manual reporting processes, fragmented systems, and limited tools for translation and communication. This sparked the concept for Nova — a tablet-based digital assistant built to support paramedics in the field through automation, clarity, and real-time assistance.
Software: Adobe suit, Figma, Maze, Miro, Notion, Zoom.
Skills: Accessibility design, Branding, Competitor analysis, Data collection & analysis, Information architecture, Journey mapping, Usability testing, User research & testing, UX & UI, Wireframing & Prototyping.
RESEARCH & DISCOVERY
began by exploring the paramedic workflow within NHS ambulance services to understand how technology fits into their daily operations. Through informal interviews with paramedics, I asked them to describe a typical day in their role, from receiving a dispatch to handing over a patient at the hospital.
These conversations revealed the intensity and unpredictability of their work — managing life-threatening situations while navigating limited time, space, and tools. Paramedics expressed frustration over the constant switching between patient care, reporting, and equipment management, often relying on manual note-taking and paper-based systems.
Alongside these interviews, I conducted secondary research into existing emergency service technologies. This process uncovered four major challenges:
The burden of manual data entry during emergencies
Language barriers between patients and responders
Inefficient inventory tracking, leading to delays and mismanagement of essential supplies
Lack of integration and real-time data insights across systems
To validate these findings, I mapped the current journey from dispatch to hospital handover, identifying where cognitive overload and inefficiency occurred. This process revealed a key opportunity for hands-free, context-aware assistance that could streamline documentation, improve communication, and enhance overall efficiency on the front line.
Here is my initial research brief.
CONCEPT & IDEATION
From these findings, Nova was conceptualised as a digital assistant for paramedics, capable of listening, learning, and supporting in real time. The assistant would:
Transcribe key patient information as the paramedic speaks
Translate conversations through live voice-to-text and audio output
Automate reporting, filling in key sections of the patient care record
Integrate data insights, helping paramedics make faster, better-informed decisions
Respond to voice activation, allowing users to say “Nova” to initiate hands-free commands — enabling full voice-only navigation when using touch controls isn’t practical or safe
The name “Nova” represents light and clarity — guiding professionals through high-pressure moments with confidence and precision.
DESIGN DEVELOPMENT
With the concept validated, I focused on building a clear and accessible interface tailored to the ambulance environment.
I began with hand-drawn sketches on paper, exploring layouts that balanced information visibility and usability. These early ideas then evolved into low-fidelity wireframes in Figma, allowing me to refine navigation flow and component hierarchy before moving into high-fidelity prototyping.
Throughout the process, I prioritised simplicity and ease of use — ensuring that Nova could be operated quickly, even under stress or in motion. Accessibility and legibility were central considerations, leading to a design system built around a high-contrast palette of #9479B9 (lavender purple), #6A6BC9 (blue-violet), white, and black.
I also placed strong emphasis on brand development, wanting Nova to integrate seamlessly within NHS systems while standing apart from typical healthcare and hospital applications. The goal was to create a product with personality and warmth — something that felt supportive and human — without ever distracting paramedics or compromising simplicity. The brand’s tone, colour, and typography were designed to convey calm, confidence, and clarity in high-pressure contexts.
To ensure the prototype was both realistic and useful, I conducted user testing sessions with paramedics, gathering feedback on the clarity of interactions, voice responsiveness, and interface structure. Their insights directly informed refinements to screen layouts and feature prioritisation.
I also developed a comprehensive onboarding experience to streamline training and encourage confidence in new users, recognising that paramedics need to quickly adapt to any new system without distraction from their primary duties.
Typography and visual hierarchy were carefully chosen for clarity and instant recognition, embodying Nova’s core values of Clarity. Speed. Empowerment. Trust.
OUTCOME & REFLECTION
Here is a link to a video of the final prototype
The final prototype illustrates how Nova can seamlessly integrate into existing NHS workflows, providing:
Automated patient report generation
Real-time translation and transcription
Simplified navigation and inventory support
Data-driven insights for more informed decisions
Nova demonstrates how human-centred design can reduce cognitive load, support frontline workers, and enhance patient care in moments that truly matter.
This project strengthened my ability to balance technical feasibility, user empathy, and visual clarity, reaffirming my passion for designing tools that bring simplicity and humanity to complex, high-pressure environments.
All the documentation for my project can be found in my blog and my full project report, including the launch strategy and brand guidelines can be found here.
More Projects
UI / UX Design
Nova
Nova is a digital assistant for UK paramedics that automates patient reporting, provides real-time translation, and delivers actionable insights — helping emergency teams work faster, smarter, and with greater clarity.
Year :
2024 - 2025
Industry :
Healthcare & tech
Client :
University project (final year)
Project Duration :
9 months
NOVA – CLARITY, SPEED, AND SUPPORT — WHEN EVERY SECOND COUNTS.
In the fast-paced, high-stress world of emergency medicine, paramedics are required to make life-saving decisions within seconds — often while juggling patient care, note-taking, navigation, and communication.
Nova emerged from my interest in designing technology that alleviates pressure in critical environments. Through research into the daily challenges faced by UK paramedics, I discovered that many still rely on manual reporting processes, fragmented systems, and limited tools for translation and communication. This sparked the concept for Nova — a tablet-based digital assistant built to support paramedics in the field through automation, clarity, and real-time assistance.
Software: Adobe suit, Figma, Maze, Miro, Notion, Zoom.
Skills: Accessibility design, Branding, Competitor analysis, Data collection & analysis, Information architecture, Journey mapping, Usability testing, User research & testing, UX & UI, Wireframing & Prototyping.
RESEARCH & DISCOVERY
began by exploring the paramedic workflow within NHS ambulance services to understand how technology fits into their daily operations. Through informal interviews with paramedics, I asked them to describe a typical day in their role, from receiving a dispatch to handing over a patient at the hospital.
These conversations revealed the intensity and unpredictability of their work — managing life-threatening situations while navigating limited time, space, and tools. Paramedics expressed frustration over the constant switching between patient care, reporting, and equipment management, often relying on manual note-taking and paper-based systems.
Alongside these interviews, I conducted secondary research into existing emergency service technologies. This process uncovered four major challenges:
The burden of manual data entry during emergencies
Language barriers between patients and responders
Inefficient inventory tracking, leading to delays and mismanagement of essential supplies
Lack of integration and real-time data insights across systems
To validate these findings, I mapped the current journey from dispatch to hospital handover, identifying where cognitive overload and inefficiency occurred. This process revealed a key opportunity for hands-free, context-aware assistance that could streamline documentation, improve communication, and enhance overall efficiency on the front line.
Here is my initial research brief.
CONCEPT & IDEATION
From these findings, Nova was conceptualised as a digital assistant for paramedics, capable of listening, learning, and supporting in real time. The assistant would:
Transcribe key patient information as the paramedic speaks
Translate conversations through live voice-to-text and audio output
Automate reporting, filling in key sections of the patient care record
Integrate data insights, helping paramedics make faster, better-informed decisions
Respond to voice activation, allowing users to say “Nova” to initiate hands-free commands — enabling full voice-only navigation when using touch controls isn’t practical or safe
The name “Nova” represents light and clarity — guiding professionals through high-pressure moments with confidence and precision.
DESIGN DEVELOPMENT
With the concept validated, I focused on building a clear and accessible interface tailored to the ambulance environment.
I began with hand-drawn sketches on paper, exploring layouts that balanced information visibility and usability. These early ideas then evolved into low-fidelity wireframes in Figma, allowing me to refine navigation flow and component hierarchy before moving into high-fidelity prototyping.
Throughout the process, I prioritised simplicity and ease of use — ensuring that Nova could be operated quickly, even under stress or in motion. Accessibility and legibility were central considerations, leading to a design system built around a high-contrast palette of #9479B9 (lavender purple), #6A6BC9 (blue-violet), white, and black.
I also placed strong emphasis on brand development, wanting Nova to integrate seamlessly within NHS systems while standing apart from typical healthcare and hospital applications. The goal was to create a product with personality and warmth — something that felt supportive and human — without ever distracting paramedics or compromising simplicity. The brand’s tone, colour, and typography were designed to convey calm, confidence, and clarity in high-pressure contexts.
To ensure the prototype was both realistic and useful, I conducted user testing sessions with paramedics, gathering feedback on the clarity of interactions, voice responsiveness, and interface structure. Their insights directly informed refinements to screen layouts and feature prioritisation.
I also developed a comprehensive onboarding experience to streamline training and encourage confidence in new users, recognising that paramedics need to quickly adapt to any new system without distraction from their primary duties.
Typography and visual hierarchy were carefully chosen for clarity and instant recognition, embodying Nova’s core values of Clarity. Speed. Empowerment. Trust.
OUTCOME & REFLECTION
Here is a link to a video of the final prototype
The final prototype illustrates how Nova can seamlessly integrate into existing NHS workflows, providing:
Automated patient report generation
Real-time translation and transcription
Simplified navigation and inventory support
Data-driven insights for more informed decisions
Nova demonstrates how human-centred design can reduce cognitive load, support frontline workers, and enhance patient care in moments that truly matter.
This project strengthened my ability to balance technical feasibility, user empathy, and visual clarity, reaffirming my passion for designing tools that bring simplicity and humanity to complex, high-pressure environments.
All the documentation for my project can be found in my blog and my full project report, including the launch strategy and brand guidelines can be found here.